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Online security

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Online security

Airtel Africa has a strong commitment to data privacy and information security

Best practice

Best practice

Airtel Africa is committed to maintaining the highest cybersecurity standards and ensuring that all our employees are informed and vigilant to deliver the trust and reliability that our customers expect from us.
Awareness

Awareness

To meet our high level of security standards as well as those of the legal bodies regulating our business sector, we place strong emphasis on making the platforms that our customers use safe and secure. However, customers must be aware of what they can do to maintain and increase the security of their systems.
Training

Training

We understand the importance of cybersecurity and are committed to nurturing a cyber risk-aware culture. Our annual mandatory cybersecurity and awareness training courses ensure our employees are empowered to continuously avert cyber threats and keep our organisation secure.
We deliver value for our customers while considering the wider impact.

We deliver value for our customers while considering the wider impact.

Sustainability in cyber security means working in a way that minimises risk and cost for today’s businesses, while ensuring our practices will remain effective tomorrow. Every business has a part to play in protecting the future of our planet and its inhabitants – and cyber security is no exception.
Our cybersecurity professionals contribute to making the world a better place.

Our cybersecurity professionals contribute to making the world a better place.

From data breaches to ransomware, malicious and unintentional cybersecurity incidents are on the rise. For us at Airtel Africa our data privacy and information security is fundamental to our business and essential to maintaining customer trust. We remain vigilant in protecting our digital ecosystem.
Protection and awareness

We encourage our customers to safeguard their personal information online

Common cyberthreats

To keep secure online, it is important for our customers to become aware of the various cyber threats.
Common cyberthreats

Cybercrimes

Certain activities are treated as cybercrime by law. It is undoubtedly one of the fastest-growing crimes in the world which continues to impact businesses across all industries.
Cybercrimes

Cybersecurity awareness

Given the evolving global cyber threat landscape, it’s essential to understand how Airtel Africa has bolstered its digital security and explore how we can further contribute to safeguarding our environment.
Cybersecurity awareness

Protection against online fraud

In our day-to-day activities we process personal data of our customers. It is our responsibility to ensure that processing is fair, lawful and transparent.
Protection against online fraud

Safe use of the internet

In our business we operate with more than 2,600 partners and suppliers. We ensure that we ourselves are a reliable and ethical partner with our vision shared by all vendors and suppliers.
Safe use of the internet

Common cyberthreats

To keep secure online, it is important for our customers to become aware of the various cyber threats.
Common cyberthreats

Cybercrimes

Certain activities are treated as cybercrime by law. It is undoubtedly one of the fastest-growing crimes in the world which continues to impact businesses across all industries.
Cybercrimes

Cybersecurity awareness

Given the evolving global cyber threat landscape, it’s essential to understand how Airtel Africa has bolstered its digital security and explore how we can further contribute to safeguarding our environment.
Cybersecurity awareness

Protection against online fraud

In our day-to-day activities we process personal data of our customers. It is our responsibility to ensure that processing is fair, lawful and transparent.
Protection against online fraud

Safe use of the internet

In our business we operate with more than 2,600 partners and suppliers. We ensure that we ourselves are a reliable and ethical partner with our vision shared by all vendors and suppliers.
Safe use of the internet

Common cyberthreats

To keep secure online, it is important for our customers to become aware of the various cyber threats.
Common cyberthreats
Cybersecurity awareness in action

Airtel Africa’s cybersecurity awareness programme

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Prashant Nair

Prashant Nair

Chief information security officer
Our commitment to data security and privacy ensures that customers, partners and regulators view us as a leader in anticipating and mitigating risks, aiming for world-class excellence in information safety.