Sustainability
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- Sustainability
- Sustainability strategy
We make real and
positive impact on
people and
communities.
- Digital inclusion
- Access to education
- Financial inclusion
- Climate action
We are transforming the lives of people across sub-Saharan Africa.
We are committed to the creation of opportunities in the communities in which we operate: this constitutes the foundational principles which guide all our actions – at Board, management and operational levels.
We are unlocking the potential for people and economies to grow.
By serving customers and societies, connecting the unconnected, reaching the financially excluded and bridging the digital divide, we’re providing essential services that create opportunities for our customers.
Our community
Our dedication to supporting communities is brought to life through bridging digital and financial divides and enhancing access to education. Through strategic partnerships and programmes, we’re opening doors to new possibilities, empowering individuals and communities to shape their own futures.
Our community
Our dedication to supporting communities is brought to life through bridging digital and financial divides and enhancing access to education. Through strategic partnerships and programmes, we’re opening doors to new possibilities, empowering individuals and communities to shape their own futures.
Our community
Our dedication to supporting communities is brought to life through bridging digital and financial divides and enhancing access to education. Through strategic partnerships and programmes, we’re opening doors to new possibilities, empowering individuals and communities to shape their own futures.
- Diverse and inclusive workforce
- Open communication
- Equal access to opportunity
- Development programmes
Diversity and inclusion
We continue to implement a broad range of policies, programmes and engagement initiatives to help us create a high-performance working culture.
Training and development
We are committed to providing best practice training and development for our people.
Health and safety
Our commitment to maintaining a healthy and safe working environment remains steadfast: all people have the right to be safe and healthy at work.
Employee engagement
Our culture is critical to our ability to deliver on purpose of transforming lives. Ultimately, this is underpinned by an unwavering commitment to our values.
- Highest levels of data security
- Essential infrastructure
- Best service quality
- Economic resilience
Data security
This is our number one material topic, and we fully recognise the responsibility we have to protect our customers’ personal information and data at all times.
Service quality
Our customers can trust the reliability of our network: we know that they rely on our services for their communications, trade, education and healthcare.
Responsible supply chain
We’re developing a robust supply chain management system to ensure our suppliers uphold the same high standards we set ourselves and are independently verified as doing so.
- Network expansion and rural coverage
- Affordable financial products
- Mobile payments
- Quality access to education
Digital inclusion
The expansion of our network is critical to digital inclusion. It is supported by increasing penetration of mobile telephony, smartphones and home broadband in rural areas through the provision of retail and support services
Financial inclusion
In sub-Saharan Africa, mobile payments are the cheapest, safest and most efficient way of sending and receiving money. We’re advancing financial inclusion across Africa with Airtel Money. We focus on empowering communities, particularly women, through access to affordable financial products and services. Our aim is to meet the needs of the un- and under-banked population, fostering financial confidence and literacy.
Access to education
Our goal is to transform the lives of over one million children through access to quality education by 2027.
- Reduce our scope 1 and 2 emissions
- Promote circular economy
- Collective efforts to reduce scope 3 emissions
- Protect natural resources
Reduction of GHG emissions
Our near-term target is, by 2032, to reduce our scope 1 and 2 carbon emissions’ intensity by 62% from our baseline and continue rolling out robust engagement programmes with our partners and suppliers to reduce our scope 3 emissions.
Environmental stewardship
It is essential we reduce waste and conserve natural resources. Our goal is to eliminate hazardous waste from our operations, significantly reduce our non-hazardous waste and to minimise our water consumption. We achieve these goals through the development and implementation of programmes designed to replace damaging materials, expand recycling schemes and build employees’ awareness of the need to protect natural resources.
SDG 4: Access to education
By providing free access to the internet and
online educational content, we’re giving
children the resources they need to improve literacy
and educational outcomes. Direct financial and
practical support for schools ensures education
is available to some of the most
vulnerable children.
SDG 5: Gender equality
The expansion of our network, especially in rural
areas, allows women to access the services they
need for financial independence, increasing
security for their families. And within our
operations, we are committed to creating a culture
where all employees, regardless of gender, can
develop their skills and progress their careers to
achieve their full potential.
SDG 8: Decent work and economic growth
We’re providing data and mobile money services
to our customers driving entrepreneurial
opportunities in our markets that are essential for
economic growth. Through our own operations,
we recruit locally, whenever possible, providing
local people with rewarding employment and
development opportunities.
SDG 9: Industry, innovation and infrastructure
Our network and services combined with our
continuous efforts to maintain the highest levels
of data security and service quality provide the
infrastructure which is essential for increased
financial inclusion, access to education services,
economic resilience and community growth.
SDG 10: Reduced inequalities
Our products and services are available to all
who are covered by our network, providing
millions of people with new opportunities
regardless of age, gender, disability, religion or
any other status.
SDG 12: Responsible consumption and production
We are committed to minimising the
environmental impact of our operations by
reducing our energy consumption, waste and use
of natural resources, and by limiting our direct and
indirect greenhouse gas (GHG) emissions.